How and why did you join Toyota?
I wanted to use my IT expertise but not work solely in IT. I wanted to learn something new, and TME gave me that opportunity. The graduate programme lasted two years, and I really enjoyed the time spent with my graduate group. We even worked for a few weeks on the production line in England, specifically in the paint shop. I’ll always remember the team spirit and the bonding we experienced as newcomers to TME.
After that, I joined R&D as a Specialist and was quickly promoted to Senior Specialist. A few years later, I joined Toyota Spain for a short rotation. Now, I am responsible for a different area of the organization, focusing on sales and customers. TME truly provides opportunities to grow and work in diverse areas.
Can you briefly describe your journey through Toyota until now?
In 2013, I joined TME not because it was an automotive company, but because it gave me the chance to apply my knowledge and develop further. I spent nine years in R&D IT, which was an incredible experience. I worked on next-generation cars and future solutions that would later come to market. In 2021, I had the chance to rotate to Toyota Spain, where I gained insights into customer needs and how the local market operates. Then, in 2023, I returned to TME and became responsible for the IT team managing after-sales solutions.
Now, I oversee IT systems used by local markets to enhance customer retention, promote after-sales products like accessories, and support systems used to diagnose vehicle conditions.