What's it like to work at TME?
The Toyota Way teaches us how to approach our work and each other. From the first day It’s part of what we do, beginning with a culture of respect, so respect for ourselves, for other people, for our departments, our suppliers – anyone we come into contact with really. Teamwork is important to us.
Being such a big organisation it’s important that we can all work together and it’s a good way to get to grips with one of our philosophies, which is Genichi Genbutsu, which means to get to the source of whatever we are doing. It’s always resonated with me, together with Kaizen, or continuous improvement. That never rest on your laurels mentality has steered my career at TME.
What do you enjoy most about your job?
Everyone here is enthusiastic and highly motivated – and very capable and passionate about what they are doing here you are constantly learning different approaches and different ways to see things. What I like about Toyota is that if you have a good idea and you can see opportunities to improve, you can steer your career – that’s why that Sensory activity that I started with my team went to Japan – it was an improvement on what was there in terms of user experience.