Vehicle Repair Information Internship

Get to know your team and responsibilities

Team/division description

The Customer Vehicle Quality team is dedicated to protecting and minimizing inconvenience to customers and the company by providing effective and rapid solutions to field quality concerns. The team investigates customer issues, prioritizes problems, and coordinates quick resolutions in collaboration with various stakeholders, including dealers, suppliers, and alliance partners. Their mission is to ensure field fixes and repair information are available for the dealer network, prevent recurrence of issues, and maintain high customer satisfaction across Europe.

Your project

• Gain an understanding of the business process for publishing Technical Service Bulletins (TSB) for vehicles supplied by our alliance partner
• Identify and clarify the challenges team members face when working with various data sources such as Excel lists, emails, attachments, and IT systems
• Design and implement more efficient processes or process elements using Microsoft Office tools, including restructuring data sources as needed (for example, developing an intuitive, task-based system for the team, automating email notifications when new TSBs arrive, and streamlining requests for additional information from alliance partners)
• Enhance existing Power BI report by integrating new data and visualizations to improve insights and usability
• Review and refine current operational procedures to ensure best practices and efficiency
• Contribute to the development of next-generation processes for alliance vehicle repair information management
• Collaborate closely with permanent team members, gaining hands-on experience in a dynamic, international environment.

Who are we looking for?

Your profile

• You are fluent in English (TME’s business language)
• You are a Master’s student in Engineering and available fulltime for 6 months starting in June.
• You have a genuine passion for mobility solutions.
• You have experience working with Microsoft Office tools (Excel, Power Automate, SharePoint) and you are comfortable using Power BI.
• You can analyse, structure, and connect diverse data sources effectively.
• You think objectively and fact‑based, while bringing creativity and innovation to your work.
• You collaborate easily with others and communicate clearly, presenting data in a logical and accessible way. 

Starting date

•  1st of June 2026

Duration

•  6 months

Confidentiality

Due to business requirement, not all performed projects can be reflected in the internship report. This issue needs to be discussed with candidate/school in advance.

It is mandatory that applicants are students for the entire period of the internship.

We can only accept students with an EEA or Swiss citizenship (not requiring a work permit or visa to be eligible to perform an internship in Belgium)

Our offer

We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.

Your benefits

• Flexible working hours and hybrid working (homeworking, 10 days from abroad);
• Company restaurant – Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
• Sport facilities – Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
• Team building activities and other personnel related events;
• Programs to support your physical and social well-being.