Solution Architect – Digital & E-commerce

Get to know your team and responsibilities

Team/division description:

The role sits within the IT & Digital (IT&D) organisation, supporting Sales & Value Chain systems. The team plays a key role in shaping and governing the digital architecture that underpins Toyota’s European Sales & Value Chain transformation, operating across multiple markets and stakeholders.

Job purpose:

The Solution Architect Digital & E‑commerce acts as a key interface between business, IT delivery teams, operations teams and suppliers, translating business needs into sustainable digital solutions.

In addition to architecture and governance responsibilities, the role also requires a pragmatic and hands-on approach during critical incidents or major quality/security issues, supporting root-cause analysis, solution validation and coordination with Core IT and operational teams to restore service stability and protect customer experience.

Key responsibilities:

Digital & E‑commerce Solution Architecture

• Define and maintain end‑to‑end solution architectures for digital platforms and e‑commerce solutions (e.g. customer‑facing applications, sales portals, digital services) with a strong emphasis on data quality and data flows.
• Design architectures that support online sales journeys, customer experience, performance, scalability and availability.
• Ensure solutions are aligned with enterprise digital platforms, cloud strategies and integration standards.
• Ensure solutions comply with enterprise security, privacy and compliance standards.

Business & IT Alignment

• Act as a trusted architectural partner for Digital & E‑commerce stakeholders.
• Translate business requirements into clear, realistic and future‑proof digital solution designs.
• Challenge requirements constructively to ensure optimal customer experience, performance and maintainability.

System Integration & Data Quality

• Define and govern integrations between e‑commerce platforms, backend systems, APIs and data layers.
• Ensure data quality, consistency and traceability across digital and sales systems.
• Assess and manage end‑to‑end impacts of changes across digital channels, data and downstream systems.
• Validate corrective actions and ensure lessons learned are incorporated into architecture, integration and operational improvements.

Architecture Governance & Collaboration

• Close collaboration with Enterprise architecture team and ensure alignment with capability mapping.
• Lead and participate in solution architecture reviews and alignment forums for digital and e‑commerce initiatives.
• Ensure architectural continuity from concept and design through to implementation and operation
• Document architecture designs, decisions, risks and technical trade‑offs.

• Provide architectural oversight during build, integration, testing and deployment.
• Support resolution of complex issues impacting digital performance, security or integration.

Who are we looking for?

Your profile

• You are fluent in English (TME business language)
• Master’s degree or equivalent experience in IT, Engineering or a related field
• You have minimum 5 years of experience as Solution Architect
• Solid understanding of System integration patterns, Data models, data flows and data quality concepts, as well as enterprise applications typically used in digital and ecommerce ecosystems
• Ability to balance business pragmatism and architectural discipline.
• Experience working in complex, multi stakeholder enterprise environments.
• Strong experience in end‑to‑end, data‑centric solution architecture, including integration and interface design.
• Experience with architectural documentation and modelling tools (e.g. Bizzdesign).
• Strong analytical and structured thinking
• Excellent stakeholder communication, able to explain complex topics in simple terms
• Constructive challenger mindset (solution‑oriented, not academic)
• Reliable, consistent, and detail‑oriented in follow‑up and governance
• Comfortable working hands-on with applications, integrations and data flows.
• Pragmatic mindset with willingness to go beyond architecture governance when business continuity or customer experience is at risk.

Nice to have

Experience with digital or e‑commerce platforms (B2C or B2B), customer‑facing digital ecosystems or online sales solutions.

Place of employment:                     

Belgium - Brussels (Evere)

Toyota Motor Europe, Head Office,

Our offer

We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.

Your benefits:

• Competitive salary package based on your experience, including a bonus plan depending on individual and/or company results;
• Flexible reward plan that will allow you to personalise part of your reward plan and balance it in line with your priorities by opting for extra insurance, more mobility options (bike lease), extra holidays and more;
• Meal and eco vouchers;
• Insurance package (medical, life, disability, pension);
• Extra paid holidays (Toyota days, seniority days…) above the legal holidays. More can be added through our flexible reward package;
• Flexible working hours and hybrid working (homeworking, 20 days from abroad);
• Interesting car lease formulas and discount when buying a Toyota or Lexus;
• Various company discounts – Exceptional terms and prices on products and services from your favourite brands and retailers;
• Company restaurant – Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
• Sport facilities – Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
• Team building activities and other personnel related events;
• Programs to support your physical and social well-being.