Quality Engineer in Spare Parts Management

Get to know your team and responsibilities

Team description

Parts Supply Chain Group mission is to deliver the right product (service parts, accessories and information) at the right time, through lean integrated logistics, exceeding Customer & Stakeholder expectation, with engaged members realising a sustainable future.

These parts arrive from different suppliers or plants all over the world to Diest (Belgium), where they are distributed directly to the final customer or to our Regional Depots/ National sales companies.

Our Network structure staffs 1500 Toyota members, we deliver to over 3500 garages and 44 regional warehouses within Europe, Belarus and North Africa.

Division/Department description:

You will be part of Operations Control Division, Quality department.

Our Vision:

Marking Customer happy by delivering products that meet safety, regulation and quality requirements.

Our Mission is being a high-performing, engaged, dynamic, skilled and self-managing Toyota-team, building  strong proactive quality processes, both at suppliers and internally, to prevent (critical) flow out to the customer and ensuring product supply continuity in case of quality related issues, through a self reliant empowered team taking ownership of it's KPI's

Your responsibilities

• On-time launch new parts: Assure on-time availability of Supplier quality inspection documents
• Act as problem solver in case of non-conformities : from ensuring quick containment actions to guarantee supply continuity, through developing root cause evaluation and implementing corrective countermeasures to avoid reoccurence
• Supplier development: Set-up and co-ordinate supplier improvement quality performance programs to achieve break-through in build-in quality
• Warranty improvement: Reduce market complaints by analysing and improving warranty performance of suppliers you will take control on overseas inbound logistics
• Daily/weekly KPI input incl PFUS and regular reporting regarding HOLD, Market feed-back, SCIR, …. to increase management efficiency.
• Administrative support (input in webtool) for local parts & accessories.
• Support in kaizen activities for packaging improvements through go & see in the warehouse, data analysis, parts comparison.
• Analyse data on Mainframe applications, webtool and Access database to determine trends to allow action setting

Who are we looking for?

Your profile

• You are fluent in English (TME’s business language)
• Education level & general experience:　
• Master Degree in Engineering area
• 1-5 years experience working in supplier quality control and quality tools (ex. AQP /PPAP)
• Customer oriented
• Open to get & give feedback through frequent and efficient alignment-meetings
• Working in a team where diverse personalities & perspectives provide better solutions.

Knowledge:

• Understanding of technical drawings, production techniques, and process flows
• You have good knowledge of automotive quality tools and quality management systems
• Familarity with MS programs, Problem solving techniques (8D), AQP, PPAP, process flow mapping

Competencies:

• Project management skills: Manage in an efficient way multiple project milestones
• Problem solving including ability to define quickly containement actions and in-dept rootcause analysis and countermeasure implementation and follow-up
• Analyse & understand supplier part production process and able to detect missing links and/or kaizen potential
• Good analytical and logical deduction skills
• Negotiation skills based on facts & figures

Our offer

We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.

Your benefits:

• Competitive salary package based on your experience, including a bonus plan depending on individual and/or company results;
• Flexible reward plan that will allow you to personalise part of your reward plan and balance it in line with your priorities by opting for extra insurance, more mobility options (bike lease), extra holidays and more;
• Meal and eco vouchers;
• Insurance package (medical, life, disability, pension);
• Extra paid holidays (Toyota days, seniority days…) above the legal holidays. More can be added through our flexible reward package;
• Flexible working hours and hybrid working (homeworking, 20 days from abroad);
• Interesting car lease formulas and discount when buying a Toyota or Lexus;
• Various company discounts – Exceptional terms and prices on products and services from your favourite brands and retailers;
• Company restaurant – Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
• Sport facilities – Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
• Team building activities and other personnel related events;
• Programs to support your physical and social well-being.