Join as an intern supporting the Value Chain Customer First Project Manager, focusing on enhancing the post-purchase customer experience. You'll work on customer journey mapping, feedback analysis, and cross-department collaboration to drive improvements. Ideal for students in business or related fields with strong communication, analytical, and organizational skills.
Team/division description
Value Chain focuses on the post-purchase phase of the customer experience, from vehicle handover to end of lifecycle. We work to improve every interaction and service post-purchase by identifying customer needs and pain points, then turning these insights into actionable improvements.
The intern will report directly to the VC Customer First Project Manager and will work closely with various departments to ensure seamless execution of tasks and alignment with customer-first objectives.
Your project
Starting date
Duration
Confidentiality
Due to business requirement, not all performed projects can be reflected in the internship report. This issue needs to be discussed with candidate/school in advance.
It is mandatory that applicants are students for the entire period of the internship.
We can only accept students with an EEA or Swiss citizenship (not requiring a work permit or visa to be eligible to perform an internship in Belgium)
We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.
Your benefits
At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.
If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.
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TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing, and engineering operations.
We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.
Do you feel like Toyota Motor Europe might be your ideal employer? Have a look at the 5 stages from application to onboarding, so you know what to expect. We're looking forward to meeting you!
Internship Value Chain Customer First Project