Get to know your team and responsibilities
Team description
For Toyota, Quality is a way of life. Nothing is so good that it cannot be made better, that is why we strive for continuous improvement in everything we do. This basic principle for us is called: “KAIZEN” and is what guides us in our pursuit of best Quality and the delivery of unparalleled customer’s satisfaction.
Within the Quality Function of Toyota’s European Headquarter, our team is the ultimate responsible to guarantee that the products and services we are introducing to the market will meet Customers’ expectations.
Hence, we are responsible to audit, evaluate & improve the overall quality level for European vehicle projects (from concept until Start of Production).
We are currently looking for an additional team member that would reinforce our vehicle projects’ quality activities.
Your responsibilities
- You analyse Quality related market trends and Customers’ requirements by using various surveys & research in Europe and develop European customer satisfaction improvement requirements for next vehicle or mobility projects
- You collect and study past Quality concerns to understand how to prevent them in the next vehicle projects
- You use your analysis results to plan & implement key Quality improvement priorities for new projects together with the related project stakeholders in other related departments at Toyota and European Manufacturing Plants (EMC). These priorities will be followed up during each stage of the project
- You define and align with related projects stakeholders on the required Quality activities and key Quality performance indicators for new vehicles projects and confirm them during each stage/milestone of the project
- You audit the product, parts, or service’s quality level by performing confirmation activities during development stage & during pre-production stage
- You provide recommendation towards the readiness judgement to release the vehicle or mobility projects to the market
You continuously look for way to improve current working methodologies and standardise the best practises into concrete procedures