The Customer Quality Division at Toyota Motor Europe manages technical field campaigns across Europe. You’ll join the Business Reform Team to digitalize and improve processes using Power BI, Python, and data analysis. The role involves process analysis, IT solution design, and collaboration to enhance campaign efficiency and digital transformation.
Team/division description
Customer Quality Division in Quality Function of Toyota Motor Europe is responsible for handling technical field campaigns (Recalls, Customer Satisfaction Campaign, Pre-Delivery Correction) in Europe. This involves preparing necessary documents, parts, tools, repair procedures etc., and launching them across our National Marketing and Sales Companies (NMSC) in Europe.
The Business Reform Team, part of this Division, looks at all kind of improvements to boost the efficiency, like improving database structures, development of Digital solutions and systems within the division and beyond.
Your project
You will be working very closely with our permanent team members and members from other related divisions to progress digitalisation projects to improve our campaign operations in Europe.
Typically, such projects start with getting an understanding of the current processes, analyse and suggest improvement areas before proposing and implementing IT solutions.
You will take the full ownership on what could be done (as a first step) via “Power” tools (BI, Query, Automate) and/or Python.
If it would require a more strategic approach and structural IT project, you will perform feasibility study and if judged as OK, prepare the future detailed user requirements (DUR).
Starting date
Duration
Confidentiality
Due to business requirement, not all performed projects can be reflected in the internship report. This issue needs to be discussed with candidate/school in advance.
It is mandatory that applicants are students for the entire period of the internship.
We can only accept students with an EEA or Swiss citizenship (not requiring a work permit or visa to be eligible to perform an internship in Belgium)
We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.
Your benefits
At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.
If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.
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TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing, and engineering operations.
We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.
Do you feel like Toyota Motor Europe might be your ideal employer? Have a look at the 5 stages from application to onboarding, so you know what to expect. We're looking forward to meeting you!
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